Realizing “market advantage” means strategically planning for market advantage—a process that “everyone does,” but few executives perfect. When done well, strategic plans can either assure sustainability and drive performance, or they can make sure the organization can adapt quickly enough […]

By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do […]

GETTYSBURG, Pa. (January 9, 2022) – Qualifacts + Credible, a leading provider of electronic health record platforms for behavioral health and human services organizations, today announced it has acquired InSync Healthcare Solutions. InSync Healthcare Solutions is a leading provider of EHR and practice management software plus revenue […]

By Monica E. Oss There is a lot of investment money going into the mental health field—in fact, $14.7 billion in the first half of this year (see Why Are Digital First Mental Health Companies So Popular?). Much of that investment […]

By Meena Dayak SPARC Services & Programs (SPARC) is a behavioral health provider organization in North Carolina that has been providing home and community-based services since 2015. They serve 425 consumers monthly and employ 70 full-time staff. They focus on […]

The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around […]

The COVID-19 pandemic has led to many technology innovations in health care. The most noticeable transformation is the rise of telehealth with claims skyrocketing from less than 0.01% of total visits to 80% of behavioral health visits during the first […]

As the instability of the evolving health and human service market continues, executive teams across the nation are facing new and unprecedented challenges. The top question on all of our minds? How can we bring stability to our organizations – […]

This presentation was delivered by OPEN MINDS Senior Associate Paul Duck on February 11, 2021 at The 2021 OPEN MINDS Performance Management Institute. In the presentation, Mr. Duck discussed how to build a leadership team that brokers new ideas and drives change by leveraging […]

The results are in! Download the 2021 OPEN MINDS Performance Management Executive Survey eBook: Where Are We On The Road To Value. The survey was presented at The 2021 OPEN MINDS Performance Management Institute by OPEN MINDS Chief Executive Officer, […]