On September 15, 2020, the Centers for Medicare and Medicaid Services issued guidance to support state Medicaid Directors in moving towards value-based arrangements and alternative payment models. The guidance outlines lessons learned from early state and federal experiences in implementing […]

A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) […]

The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based […]

Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an […]

Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology […]

Implementing a new EHR or other healthcare technology can be expensive and disruptive. How do you decide if the gains are worth the pains? On January 18, 2023, our panelists from Qualifacts, Tammy Selleck, MBA, Senior Manager, RCMS; Suzanne Malmkar, […]

This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups […]

By Monica Oss, Chief Executive Officer, OPEN MINDS   Despite (or maybe because of) all the changes occurring across the health and human service landscape, mergers and acquisitions are proceeding at a rapid pace. This is true for both for-profit […]

By Monica Oss, Chief Executive Officer, OPEN MINDS   We’ve reached a time when the investor-owned health and human service market will likely see a correction of market value. It’s been a decade of big investment. The investment in health […]

By Monica Oss, Chief Executive Officer, OPEN MINDS   How big is big enough for a sustainable specialty provider organization? The answer, which is a moving target, is ‘it depends”. The news of Amazon’s acquisition of One Medical has dominated […]

By Monica Oss, Chief Executive Officer, OPEN MINDS   I walked away from our 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit with new insights on the role of private equity (PE) in the field. And for that, I’m grateful […]