Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed […]
Resources
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will […]
Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
By Monica E. Oss We’ve covered the “triple whammy” of the pandemic on next normal health care—shifting competition based on changing consumer expectations, payer expectations, and price points (see Post-Pandemic, Strategy Needs Technology). I got a better sense of the market factors driving these changes—and the new competencies required […]
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all […]
Keeping Clients & Staff Engaged During The Pandemic
This presentation was delivered on August 24, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. A recent survey by the National Council for Behavioral Health and Qualifacts found that organizations with legacy EHRs and little to no telehealth are […]
