Event 03/10/2021

Why Measuring Performance & Tracking Outcomes Are Your Roadmap to Success: A Discussion With Eric Arnson, Chief Product Officer, Qualifacts + Credible

An EHR is a critical element for any health and human services provider organization, but without the right functionality, you could be wasting valuable time and money. Only 62% of provider organizations report they have fully implemented reporting functionality according to the 2020 National Behavioral Health EHR Survey. Now more than ever, with more provider organizations operating remotely, these organizations need to ensure they have the capabilities to accurately report on services being delivered. Join OPEN MINDS Senior Associate, Joe Naughton-Travers and Qualifacts + Credible’s Chief Product Officer, Eric Arnson, as they discuss the critical importance of your EHR’s analytics and reporting functionality.


  • Discuss what is driving the trend towards greater need for outcomes tracking and reporting
  • Review how providers are using outcomes measures
  • Uncover the importance of how the right EHR is vital in measuring performance measures and reporting outcomes to drive success
  • Briefly discuss the results of the 2020 National Behavioral Health EHR Survey results related to business intelligence, analytics, outcomes tracking, and reporting

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Featured Speakers

Joe Naughton-Travers, Ed.M.
Senior Associate

Eric Arnson
Chief Product Officer
Qualifacts + Credible