Free Web Briefing, Sponsored by Qualifacts
Qualifacts and the National Council for Behavioral Health recently partnered to conduct a national survey of behavioral healthcare providers to gauge the acceleration of providing care virtually and its impact on their business during the COVID-19 pandemic. This webinar will explore how providers pivoted to virtual care and the issues, concerns, and opportunities they see for its use in the future.
Upon completion of this webinar, attendees will:
- Learn how widespread the deployment of virtual care solutions has been during the COVID-19 pandemic
- See how revenues and no-show rates have changed during the crisis
- Explore how and where providers want to provide care going forward — and the role technology will play
Moderator: Jeff Silverman, Chief Sales & Marketing Officer, Qualifacts
Featured Speakers
David Klements
Chief Executive Officer
Qualifacts
David Klements joined Qualifacts in 2007, when he immediately began the process of transitioning the growing technology startup to the marketing-leading SaaS EHR for behavioral health and human services providers that it is today. During his tenure he has led Qualifacts through recapitalizations in 2014 and 2019, as well as overseeing 1000% growth in the company’s customer base, a record which landed Qualifacts on the INC 5000 list of America’s fastest-growing companies three years in a row.
Prior to Qualifacts, David spent 19 years in management positions that included Vice President of SunGard Availability Services and General Manager of Inflow, which was later acquired by SunGard.
“I recognized the potential Qualifacts had, through our CareLogic EHR platform, to change how behavioral health and human services providers operate,” Klements says. “Over the years we have been able to grow alongside those providers, giving them the tools they need to operate efficiently, capture revenue more quickly and improve and expand the valuable and much-needed services they provide their clients.”
Klements is a graduate of the University of Wisconsin, and also has completed programs at the University of Madrid in Spain and the Kellogg School of Management at Northwestern University. He has served on the Board of Directors of the Nashville Entrepreneur Center and was recognized with the 2011 NEXT Entrepreneur of the Year award.
Charles Ingoglia
President & Chief Executive Officer
National Council for Behavioral Health
With more than 20 years of experience in behavioral health, Charles Ingoglia has worked as a provider, advocate, and educator for government and public sector organizations. Prior to becoming President and CEO of the National Council for Behavioral Health, Ingoglia served as the Senior Vice President of Public Policy and Practice Improvement, where he directed the federal and state affairs function of the National Council, and oversaw practice improvement and technical assistance programs offered to more than 500,000 behavioral health professionals across the U.S. His efforts have centered on key issues such as parity, healthcare reform, and improving the experience of mental health and addictions care and treatment engagement. Before joining the National Council, Ingoglia provided policy and program design guidance to the Substance Abuse and Mental Health Services Administration. He also has directed state government relations and service system improvement projects for the National Mental Health Association, served as a policy analyst for the National Association of Social Workers, and designed educational programs for mental health and addictions professionals at the Association of Ambulatory Behavioral Healthcare. He has worked in a transitional shelter with homeless persons and provided individual, group and couples counseling at the Whitman-Walker Clinic in Washington, DC. Ingoglia is adjunct faculty at the George Washington University Graduate School of Political Management.