Technology & Reporting

Article
Event
News Brief
Other Resource
Presentation/Video
White paper

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…

Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…

Continue Reading How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…

Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start

Making Tech Work

By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…

Continue Reading Making Tech Work

Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…

Continue Reading Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…

Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…

Continue Reading How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…

Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start

Making Tech Work

By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…

Continue Reading Making Tech Work

Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…

Continue Reading Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers

This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups and downs of the process and offer strategic advice to organizations exploring the same path.…

Continue Reading Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers

And The Digital Health Winner Is…

By Monica Oss, Chief Executive Officer, OPEN MINDS   We’ve reached a time when the investor-owned health and human service market will likely see a correction of market value. It’s been a decade of big investment. The investment in health care in general—and in digital and in behavioral health companies in particular— culminated in $57.2…

Continue Reading And The Digital Health Winner Is…

The Marketing Imperative

By Monica Oss, Chief Executive Officer, OPEN MINDS   The current health and human service landscape is being shaped by the ‘end’ of the pandemic period and its lingering effects, high inflation rates and higher wage rates, and new competition. To navigate through the year ahead to longer-term sustainability requires a good strategy, metrics-based management,…

Continue Reading The Marketing Imperative

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…

Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…

Continue Reading How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…

Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start

Making Tech Work

By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…

Continue Reading Making Tech Work

Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…

Continue Reading Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

Qualifacts + Credible Named 2022 Best In Klas: Software & Services

GETTYSBURG, Pa. (February 20, 2022) — Qualifacts + Credible, a leading provider of electronic health record (EHR) platforms for behavioral health and human services organizations, today announced the Credible platform has ranked No. 1 in the 2022 Best in KLAS: Software and Services report. Additionally, Qualifacts + Credible’s CareLogic EHR platform is ranked No. 2 in the 2022 Best in KLAS: Software…

Continue Reading Qualifacts + Credible Named 2022 Best In Klas: Software & Services

Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement: Top EHR Trends From The 2021 <em>OPEN MINDS</em> National Behavioral Health EHR Survey

Originally presented on October 19, 2021. We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual OPEN MINDS National Behavioral Health EHR Survey and found that 53% of provider organizations…

Continue Reading Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement: Top EHR Trends From The 2021 <em>OPEN MINDS</em> National Behavioral Health EHR Survey

Top 6 Best Practices For Staying Human While Keeping Your Distance

One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…

Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance

Going Hybrid? Charge Your EVV

By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…

Continue Reading Going Hybrid? Charge Your EVV

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…

Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”

Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience

As provider organizations evaluate and adopt complex care and reimbursement models, there are five consistent stages of experience. Whether taking on Value-Based Care contracts, becoming or working with a CCBHC program provider, the path to success travels a similar progression. On August 24, 2022, Qualifacts’ CCBHC Program Manager Mary Givens shared insights and best practices…

Continue Reading Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience

6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study

On May 25, 2022, Qualifacts’ CCBHC Program Manager Mary Givens and John Heim, Technology Specialist, EHR Systems for Berks Counseling Center discussed a 6-step process for improving performance on behavioral health led CCBHC outcomes. They provided insight into the greatest challenges of high performance on the CCBHC behavioral health led measures along with the successes…

Continue Reading 6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…

Continue Reading How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…

Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start

Making Tech Work

By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…

Continue Reading Making Tech Work

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…

Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…

Continue Reading How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…

Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start

Making Tech Work

By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…

Continue Reading Making Tech Work

Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth

By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…

Continue Reading Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth