Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth
By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…
The Four Pillars of Strategic Technology Success
By Monica Oss Many organizations are focused on technology—specifically, which technologies they need, how to best select and implement them, and ultimately, how to ensure that technology investments “pay off” for the organization. My take is that most executive teams know they need to incorporate some of the many emerging technologies into their organization’s operations.…
Continue Reading The Four Pillars of Strategic Technology Success
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth
By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…
The Four Pillars of Strategic Technology Success
By Monica Oss Many organizations are focused on technology—specifically, which technologies they need, how to best select and implement them, and ultimately, how to ensure that technology investments “pay off” for the organization. My take is that most executive teams know they need to incorporate some of the many emerging technologies into their organization’s operations.…
Continue Reading The Four Pillars of Strategic Technology Success
Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers
This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups and downs of the process and offer strategic advice to organizations exploring the same path.…
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Mergers: How To Live Happily Ever After
By Monica Oss, Chief Executive Officer, OPEN MINDS Despite (or maybe because of) all the changes occurring across the health and human service landscape, mergers and acquisitions are proceeding at a rapid pace. This is true for both for-profit and non-profit organizations. Just in the past few months we’ve seen headlines like Northern Wyoming…
And The Digital Health Winner Is…
By Monica Oss, Chief Executive Officer, OPEN MINDS We’ve reached a time when the investor-owned health and human service market will likely see a correction of market value. It’s been a decade of big investment. The investment in health care in general—and in digital and in behavioral health companies in particular— culminated in $57.2…
Getting To Scale – One Way Or Another
By Monica Oss, Chief Executive Officer, OPEN MINDS How big is big enough for a sustainable specialty provider organization? The answer, which is a moving target, is ‘it depends”. The news of Amazon’s acquisition of One Medical has dominated the market news the past couple weeks (see Amazon To Acquire Primary Care Provider One…
Four Things I Learned About Private Equity
By Monica Oss, Chief Executive Officer, OPEN MINDS I walked away from our 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit with new insights on the role of private equity (PE) in the field. And for that, I’m grateful to our three keynote panelists—Eric Keen, General Partner for Council Capital, Matthew Pettit, Founding Partner…
The Marketing Imperative
By Monica Oss, Chief Executive Officer, OPEN MINDS The current health and human service landscape is being shaped by the ‘end’ of the pandemic period and its lingering effects, high inflation rates and higher wage rates, and new competition. To navigate through the year ahead to longer-term sustainability requires a good strategy, metrics-based management,…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth
By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…
The Four Pillars of Strategic Technology Success
By Monica Oss Many organizations are focused on technology—specifically, which technologies they need, how to best select and implement them, and ultimately, how to ensure that technology investments “pay off” for the organization. My take is that most executive teams know they need to incorporate some of the many emerging technologies into their organization’s operations.…
Continue Reading The Four Pillars of Strategic Technology Success
Qualifacts + Credible Named 2022 Best In Klas: Software & Services
GETTYSBURG, Pa. (February 20, 2022) — Qualifacts + Credible, a leading provider of electronic health record (EHR) platforms for behavioral health and human services organizations, today announced the Credible platform has ranked No. 1 in the 2022 Best in KLAS: Software and Services report. Additionally, Qualifacts + Credible’s CareLogic EHR platform is ranked No. 2 in the 2022 Best in KLAS: Software…
Continue Reading Qualifacts + Credible Named 2022 Best In Klas: Software & Services
Think Of Your EHR & Vendor As A Technical Consultant Rather Than Software
It’s common knowledge that it’s less expensive for organizations to retain employees than to hire new ones. According to recent data, it costs as much as 33% of a worker’s annual salary to replace them. When applied to a median employee salary of $45,000, the average cost of turnover comes out to about $15,000 (see…
Continue Reading Think Of Your EHR & Vendor As A Technical Consultant Rather Than Software
Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement: Top EHR Trends From The 2021 <em>OPEN MINDS</em> National Behavioral Health EHR Survey
Originally presented on October 19, 2021. We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual OPEN MINDS National Behavioral Health EHR Survey and found that 53% of provider organizations…
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…
Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience
As provider organizations evaluate and adopt complex care and reimbursement models, there are five consistent stages of experience. Whether taking on Value-Based Care contracts, becoming or working with a CCBHC program provider, the path to success travels a similar progression. On August 24, 2022, Qualifacts’ CCBHC Program Manager Mary Givens shared insights and best practices…
6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
On May 25, 2022, Qualifacts’ CCBHC Program Manager Mary Givens and John Heim, Technology Specialist, EHR Systems for Berks Counseling Center discussed a 6-step process for improving performance on behavioral health led CCBHC outcomes. They provided insight into the greatest challenges of high performance on the CCBHC behavioral health led measures along with the successes…
Continue Reading 6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Tech For Success: How To Assess Current Tech Functionality Readiness For Future Growth
By Joe Naughton-Travers, Ed.M. With my work at OPEN MINDS, I’m often asked by my specialty health care provider organization clients which type of technology is the most important. My answer is always the same: it’s not about the individual technology itself, it’s about how all of the technology platforms come together and “play nice” to…
The Four Pillars of Strategic Technology Success
By Monica Oss Many organizations are focused on technology—specifically, which technologies they need, how to best select and implement them, and ultimately, how to ensure that technology investments “pay off” for the organization. My take is that most executive teams know they need to incorporate some of the many emerging technologies into their organization’s operations.…
Continue Reading The Four Pillars of Strategic Technology Success
