Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
Is It Time For New Technology? Leveraging The Data You Already Have To Determine If A Change Is Worth The Pain
Implementing a new EHR or other healthcare technology can be expensive and disruptive. How do you decide if the gains are worth the pains? On January 18, 2023, our panelists from Qualifacts, Tammy Selleck, MBA, Senior Manager, RCMS; Suzanne Malmkar, Director of Product Management of Partnerships; and Christy Winter, Product Director, discussed how your data…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Technology Strategy For Sustainability—EHRs Are Just The Start
This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic. This session covered: The context for selecting technology in…
Continue Reading Technology Strategy For Sustainability—EHRs Are Just The Start
Making Tech Work
By Monica E. Oss, Chief Executive Officer Tech investment in health care is big. Eighty percent of health care provider organization executive teams are looking to make additional investments in technology in the next five years (see Future Of Healthcare Report: Exploring Healthcare Stakeholders’ Expectations For The Next Chapter). As a result, the health care tech…
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 2: Integrated Services for Behavioral Health – The Technology & Performance Improvement to Get to Value-Based Performance
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Randall Haskins, Chief Operating Officer, Integrated Services for Behavioral Health. Integrated Services for Behavioral Health (ISBH) has experienced many payment models and integrated care programs. In the 1990s, managed care began, followed by Behavioral Health Redesign in 2017. Most…
Mastering Performance & Value-Based Metrics to Transform Service Delivery Part 1: VBR Is Really Happening in the Specialty Provider Marketplace
A summary of Mastering Performance: Using Analytics To Monitor Value & Transform Service Delivery presentation by Joseph P. Naughton-Travers, Ed.M., Senior Associate & Executive Editor, Management Newsletter, OPEN MINDS. Over the last several years, we heard about value-based reimbursement (VBR) contracts and how specialty providers must prepare their organizational competencies for these alternative payment models.…
Competing in a Digital World: Framework for Remaking the Service Delivery System
The last two years’ events have caused many service organizations to carefully assess their service delivery models for financial vulnerability, sustainability, and adaptability. The factors driving market change are expected to increase and accelerate. Organizations are seeing increases in value-based contracting, changes in health plan expectations, new service delivery technology, increased service demand, strained government…
Continue Reading Competing in a Digital World: Framework for Remaking the Service Delivery System
Digital Transformation from the Relationship Perspective – Trends and Takeaways from the 2022 OPEN MINDS Health & Human Services Technology Survey
Every behavioral health and human services provider has four key relationship types: consumers, team, payers, and community. The fundamental premise of digital transformation is how we innovate and improve each connection point of these relationships. Each relational interaction represents an opportunity to improve efficiency, communication, experience, data capture, and clinical quality. The 2022 OPEN MINDS…
Data, Mental Health & Innovation – People Incorporated’s Plan for A Data-Driven Future
Over the last few years, from necessity and consumer demand, many providers have adopted a new hybrid model of care delivery, including telehealth, in-clinic services, asynchronous digital, in-home, and remote monitoring services. However, the new hybrid model requires new technology and more complex data and analytics for measurement and management. Recently, Jill Wiedmann-West, Chief Executive…
