Preparing For The Unknown: The Six EHR Functionalities Essential For Surviving During & After A Pandemic

White Paper Available Free Of Charge, Courtesy Of Qualifacts + Credible
& The Value Based Care For Behavioral Health Online Community


This last year has dramatically changed the world and with it, the health and human services industry. Large portions of staff are now working from home. Consumers are increasingly anxious and depressed from the days spent in quarantine, with some unable or unwilling to access behavioral health services. So, how is a provider organization to survive? What tools are needed to ensure survival in a global pandemic? How can we continue to safely service our most vulnerable populations?

To further understand what additional functionalities provider organizations needed to survive during and after the pandemic, OPEN MINDS and Qualifacts + Credible conducted the 2020 National Behavioral Health EHR Survey of provider organizations across the nation in the health and human services industry. The survey uncovered critical information on the purchasing and implementation behaviors of health and human service provider organizations related to EHRs and their functionalities.

This white paper has been provided to OPEN MINDS readers free of charge by The Value Based Care For Behavioral Health Online Community and Qualifacts + Credible.

About The Value Based Care For Behavioral Health Online Community

Your platform for building success with value-based care. Serving consumers with chronic conditions and complex support needs is a long and winding path. Let us be your guide, providing your team with the navigation tools needed for the transition to value-based reimbursement

Value Based Care for Behavioral Health is the only authoritative resource on value-based reimbursement developed for executives of health and human service organizations serving consumers with complex needs. Brought to you by OPEN MINDS and Qualifacts + Credible. Learn more or join at

About Qualifacts + Credible

Qualifacts and Credible have merged. And we’re laser-focused on helping Behavioral Health and Human Services agencies improve clinical outcomes, enhance operations, and activate their full potential.

Please rest assured – the team and tech you love will remain in place. Providers will have the flexibility to choose and work with the two best-in-KLAS EHR solutions, CareLogic and Credible Behavioral Health. Our teams will continue to support both platforms and our agency partners from end to end.

Over time, we will fully bring to life the power and potential of this merger – to elevate agencies and create healthier communities – across our offering, team, and the industry. We’re excited for you to take this journey with us!

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