Six Steps To Improving CCBHC Outcomes: A Berks Counseling Center Case Study

Free Executive Web Briefing Courtesy Of The Providers’ Resource Center for Behavioral Health and Human Services

With the shift to whole-person care, data has taken on an extremely important role for many organizations. Provider organizations, like Certified Community Behavioral Health Centers (CCBHCs), need data to show performance improvements on quality outcome measures for their sustainability. Berks Counseling Center in Pennsylvania is just one of these organizations that has found a proven six-step process for improving performance in just one year.

Join Mary Givens, CCBHC Program Manager for Qualifacts and John E. Heim, Technology Specialist, EHR Systems for Berks Counseling Center to hear the center’s six-step process for improving performance on behavioral health outcomes for CCBHCs. Berks Counseling Center has been a CCBHC since the original Medicaid Demonstration model in 2017. During this exciting event on May 24 at 1:00pm EST, attendees will learn how Berks Counseling Center was successful in improving their performance and building a cycle of continuous quality improvement. Our presenters will also share some of the greatest challenges and successes experienced throughout the CCBHC journey, along with important lessons learned.

Attendees will learn:

  1. The six steps to improving your CCBHC’s performance on quality outcome measures
  2. Insight into the greatest challenges of high performance on the behavioral health measures for CCBHCs
  3. Challenges, successes, and lessons learned from a mature CCBHC

All registrants will receive a link to download the presentation slide deck at the conclusion of the live event!