Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do nurse practitioners and physician assistants need? (Should ‘physician assistants’ be renamed ‘physician associates’?) Psychologists can…
Continue Reading Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
Qualifacts + Credible Acquires InSync Healthcare Solutions
GETTYSBURG, Pa. (January 9, 2022) – Qualifacts + Credible, a leading provider of electronic health record platforms for behavioral health and human services organizations, today announced it has acquired InSync Healthcare Solutions. InSync Healthcare Solutions is a leading provider of EHR and practice management software plus revenue cycle management services for behavioral, medical and rehabilitative professionals. Qualifacts + Credible is adding InSync’s highly configurable, clean and intuitive platform…
Continue Reading Qualifacts + Credible Acquires InSync Healthcare Solutions
How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
By Monica E. Oss There is a lot of investment money going into the mental health field—in fact, $14.7 billion in the first half of this year (see Why Are Digital First Mental Health Companies So Popular?). Much of that investment is focused on digital behavioral health systems and tools for both professional and self-care. However,…
Continue Reading How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
Value-Based Reimbursement Models Help SPARC Get A Leg Up In Medicaid Managed Care Contracting
By Meena Dayak SPARC Services & Programs (SPARC) is a behavioral health provider organization in North Carolina that has been providing home and community-based services since 2015. They serve 425 consumers monthly and employ 70 full-time staff. They focus on complex consumers—children and adults with severe and persistent mental illnesses (SPMI) who have not been…
The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around for a while to allow provider organizations to create stability, resiliency, and success while weathering…
Continue Reading The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
Eight Tips To Ensure Your Organization Keeps Innovating Post-Pandemic
The COVID-19 pandemic has led to many technology innovations in health care. The most noticeable transformation is the rise of telehealth with claims skyrocketing from less than 0.01% of total visits to 80% of behavioral health visits during the first quarter of the pandemic (see How’s That Strategic Plan Going?). We predict consumers and payers…
Continue Reading Eight Tips To Ensure Your Organization Keeps Innovating Post-Pandemic
Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do nurse practitioners and physician assistants need? (Should ‘physician assistants’ be renamed ‘physician associates’?) Psychologists can…
Continue Reading Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
Qualifacts + Credible Acquires InSync Healthcare Solutions
GETTYSBURG, Pa. (January 9, 2022) – Qualifacts + Credible, a leading provider of electronic health record platforms for behavioral health and human services organizations, today announced it has acquired InSync Healthcare Solutions. InSync Healthcare Solutions is a leading provider of EHR and practice management software plus revenue cycle management services for behavioral, medical and rehabilitative professionals. Qualifacts + Credible is adding InSync’s highly configurable, clean and intuitive platform…
Continue Reading Qualifacts + Credible Acquires InSync Healthcare Solutions
Top EHR Trends In 2021: Results Of The Annual Behavioral Health EHR Survey
We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual National Behavioral Health EHR Survey and found that only 19% of provider organizations report their clinical, scheduling, billing,…
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Maximize Your Organizational Effectiveness With Analytics & Reporting
Improving value, competitive advantage, and sustainability are top of mind for executives of most behavioral health and human services provider organizations. None of these improvements are possible without consistent, high-quality reporting and analytics. Implementing analytics and reporting is much easier than you may believe. Join Christy Winter, Senior Product Manager, Analytics, of Qualifacts + Credible…
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How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
By Monica E. Oss There is a lot of investment money going into the mental health field—in fact, $14.7 billion in the first half of this year (see Why Are Digital First Mental Health Companies So Popular?). Much of that investment is focused on digital behavioral health systems and tools for both professional and self-care. However,…
Continue Reading How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
Making Strategy Work – Mission, Growth, & Sustainability
Free web forum, sponsored by Qualifacts + Credible and OPEN MINDS Michael Porter stated that strategy was really just answering the two most basic questions of an organization: Who do we serve and how do we serve them? While there is elegant simplicity in that phrasing, planned strategic change is a delicate balancing act of…
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Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers
This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups and downs of the process and offer strategic advice to organizations exploring the same path.…
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Mergers: How To Live Happily Ever After
By Monica Oss, Chief Executive Officer, OPEN MINDS Despite (or maybe because of) all the changes occurring across the health and human service landscape, mergers and acquisitions are proceeding at a rapid pace. This is true for both for-profit and non-profit organizations. Just in the past few months we’ve seen headlines like Northern Wyoming…
And The Digital Health Winner Is…
By Monica Oss, Chief Executive Officer, OPEN MINDS We’ve reached a time when the investor-owned health and human service market will likely see a correction of market value. It’s been a decade of big investment. The investment in health care in general—and in digital and in behavioral health companies in particular— culminated in $57.2…
Getting To Scale – One Way Or Another
By Monica Oss, Chief Executive Officer, OPEN MINDS How big is big enough for a sustainable specialty provider organization? The answer, which is a moving target, is ‘it depends”. The news of Amazon’s acquisition of One Medical has dominated the market news the past couple weeks (see Amazon To Acquire Primary Care Provider One…
Four Things I Learned About Private Equity
By Monica Oss, Chief Executive Officer, OPEN MINDS I walked away from our 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit with new insights on the role of private equity (PE) in the field. And for that, I’m grateful to our three keynote panelists—Eric Keen, General Partner for Council Capital, Matthew Pettit, Founding Partner…
The Marketing Imperative
By Monica Oss, Chief Executive Officer, OPEN MINDS The current health and human service landscape is being shaped by the ‘end’ of the pandemic period and its lingering effects, high inflation rates and higher wage rates, and new competition. To navigate through the year ahead to longer-term sustainability requires a good strategy, metrics-based management,…
Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do nurse practitioners and physician assistants need? (Should ‘physician assistants’ be renamed ‘physician associates’?) Psychologists can…
Continue Reading Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
Qualifacts + Credible Acquires InSync Healthcare Solutions
GETTYSBURG, Pa. (January 9, 2022) – Qualifacts + Credible, a leading provider of electronic health record platforms for behavioral health and human services organizations, today announced it has acquired InSync Healthcare Solutions. InSync Healthcare Solutions is a leading provider of EHR and practice management software plus revenue cycle management services for behavioral, medical and rehabilitative professionals. Qualifacts + Credible is adding InSync’s highly configurable, clean and intuitive platform…
Continue Reading Qualifacts + Credible Acquires InSync Healthcare Solutions
How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
By Monica E. Oss There is a lot of investment money going into the mental health field—in fact, $14.7 billion in the first half of this year (see Why Are Digital First Mental Health Companies So Popular?). Much of that investment is focused on digital behavioral health systems and tools for both professional and self-care. However,…
Continue Reading How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
Value-Based Reimbursement Models Help SPARC Get A Leg Up In Medicaid Managed Care Contracting
By Meena Dayak SPARC Services & Programs (SPARC) is a behavioral health provider organization in North Carolina that has been providing home and community-based services since 2015. They serve 425 consumers monthly and employ 70 full-time staff. They focus on complex consumers—children and adults with severe and persistent mental illnesses (SPMI) who have not been…
The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around for a while to allow provider organizations to create stability, resiliency, and success while weathering…
Continue Reading The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
Eight Tips To Ensure Your Organization Keeps Innovating Post-Pandemic
The COVID-19 pandemic has led to many technology innovations in health care. The most noticeable transformation is the rise of telehealth with claims skyrocketing from less than 0.01% of total visits to 80% of behavioral health visits during the first quarter of the pandemic (see How’s That Strategic Plan Going?). We predict consumers and payers…
Continue Reading Eight Tips To Ensure Your Organization Keeps Innovating Post-Pandemic
Is It Time For New Technology? Leveraging The Data You Already Have To Determine If A Change Is Worth The Pain
Implementing a new EHR or other healthcare technology can be expensive and disruptive. How do you decide if the gains are worth the pains? On January 18, 2023, our panelists from Qualifacts, Tammy Selleck, MBA, Senior Manager, RCMS; Suzanne Malmkar, Director of Product Management of Partnerships; and Christy Winter, Product Director, discussed how your data…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
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Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience
As provider organizations evaluate and adopt complex care and reimbursement models, there are five consistent stages of experience. Whether taking on Value-Based Care contracts, becoming or working with a CCBHC program provider, the path to success travels a similar progression. On August 24, 2022, Qualifacts’ CCBHC Program Manager Mary Givens shared insights and best practices…
6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
On May 25, 2022, Qualifacts’ CCBHC Program Manager Mary Givens and John Heim, Technology Specialist, EHR Systems for Berks Counseling Center discussed a 6-step process for improving performance on behavioral health led CCBHC outcomes. They provided insight into the greatest challenges of high performance on the CCBHC behavioral health led measures along with the successes…
Continue Reading 6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do nurse practitioners and physician assistants need? (Should ‘physician assistants’ be renamed ‘physician associates’?) Psychologists can…
Continue Reading Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments
This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including: How to…
Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
By Monica E. Oss, Chief Executive Officer There has been a long debate about the scope of health care practices. What type of licensed clinical professionals can perform particular functions? Should psychologists and/or pharmacists prescribe psychotropic medications? What supervision do nurse practitioners and physician assistants need? (Should ‘physician assistants’ be renamed ‘physician associates’?) Psychologists can…
Continue Reading Who Should Do What? Scope of Practice; Treatment Tech Shift Clinical Best Practices
Qualifacts + Credible Acquires InSync Healthcare Solutions
GETTYSBURG, Pa. (January 9, 2022) – Qualifacts + Credible, a leading provider of electronic health record platforms for behavioral health and human services organizations, today announced it has acquired InSync Healthcare Solutions. InSync Healthcare Solutions is a leading provider of EHR and practice management software plus revenue cycle management services for behavioral, medical and rehabilitative professionals. Qualifacts + Credible is adding InSync’s highly configurable, clean and intuitive platform…
Continue Reading Qualifacts + Credible Acquires InSync Healthcare Solutions
How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
By Monica E. Oss There is a lot of investment money going into the mental health field—in fact, $14.7 billion in the first half of this year (see Why Are Digital First Mental Health Companies So Popular?). Much of that investment is focused on digital behavioral health systems and tools for both professional and self-care. However,…
Continue Reading How To Manage The 5% With Multiple Chronic Conditions & Complex Support Needs
Value-Based Reimbursement Models Help SPARC Get A Leg Up In Medicaid Managed Care Contracting
By Meena Dayak SPARC Services & Programs (SPARC) is a behavioral health provider organization in North Carolina that has been providing home and community-based services since 2015. They serve 425 consumers monthly and employ 70 full-time staff. They focus on complex consumers—children and adults with severe and persistent mental illnesses (SPMI) who have not been…
Preparing For The Unknown: The Six EHR Functionalities Essential For Surviving During & After A Pandemic
White Paper Available Free Of Charge, Courtesy Of Qualifacts + Credible& The Value Based Care For Behavioral Health Online Community This last year has dramatically changed the world and with it, the health and human services industry. Large portions of staff are now working from home. Consumers are increasingly anxious and depressed from the…
The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around for a while to allow provider organizations to create stability, resiliency, and success while weathering…
Continue Reading The Future Is 2020 In The Rearview Mirror: A 2021 Forecast
