Join Mary Givens, CCBHC Program Manager for Qualifacts and John E. Heim, Technology Specialist, EHR Systems for Berks Counseling Center to hear the center’s six-step process for improving performance on behavioral health outcomes for CCBHCs. Berks Counseling Center has been a CCBHC since the original Medicaid Demonstration model in 2017. During this exciting event on May 24 at 1:00pm EST, attendees will learn how Berks Counseling Center was successful in improving their performance and building a cycle of continuous quality improvement. Our presenters will also share some of the greatest challenges and successes experienced throughout the CCBHC journey, along with important lessons learned.