Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…
Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance
Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
By Monica E. Oss We’ve covered the “triple whammy” of the pandemic on next normal health care—shifting competition based on changing consumer expectations, payer expectations, and price points (see Post-Pandemic, Strategy Needs Technology). I got a better sense of the market factors driving these changes—and the new competencies required for success—in a recent article, How Digital Is Changing The Pharma & Healthcare Industry, by Nikki…
Continue Reading Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…
Keeping Clients & Staff Engaged During The Pandemic
This presentation was delivered on August 24, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. A recent survey by the National Council for Behavioral Health and Qualifacts found that organizations with legacy EHRs and little to no telehealth are having a more difficult time providing treatment during the COVID-19 pandemic. Get an overview of…
Continue Reading Keeping Clients & Staff Engaged During The Pandemic
Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Top EHR Trends In 2021: Results Of The Annual Behavioral Health EHR Survey
We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual National Behavioral Health EHR Survey and found that only 19% of provider organizations report their clinical, scheduling, billing,…
Continue Reading Top EHR Trends In 2021: Results Of The Annual Behavioral Health EHR Survey
Maximize Your Organizational Effectiveness With Analytics & Reporting
Improving value, competitive advantage, and sustainability are top of mind for executives of most behavioral health and human services provider organizations. None of these improvements are possible without consistent, high-quality reporting and analytics. Implementing analytics and reporting is much easier than you may believe. Join Christy Winter, Senior Product Manager, Analytics, of Qualifacts + Credible…
Continue Reading Maximize Your Organizational Effectiveness With Analytics & Reporting
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…
Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance
Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
By Monica E. Oss We’ve covered the “triple whammy” of the pandemic on next normal health care—shifting competition based on changing consumer expectations, payer expectations, and price points (see Post-Pandemic, Strategy Needs Technology). I got a better sense of the market factors driving these changes—and the new competencies required for success—in a recent article, How Digital Is Changing The Pharma & Healthcare Industry, by Nikki…
Continue Reading Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…
Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers
This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups and downs of the process and offer strategic advice to organizations exploring the same path.…
Continue Reading Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers
Mergers: How To Live Happily Ever After
By Monica Oss, Chief Executive Officer, OPEN MINDS Despite (or maybe because of) all the changes occurring across the health and human service landscape, mergers and acquisitions are proceeding at a rapid pace. This is true for both for-profit and non-profit organizations. Just in the past few months we’ve seen headlines like Northern Wyoming…
And The Digital Health Winner Is…
By Monica Oss, Chief Executive Officer, OPEN MINDS We’ve reached a time when the investor-owned health and human service market will likely see a correction of market value. It’s been a decade of big investment. The investment in health care in general—and in digital and in behavioral health companies in particular— culminated in $57.2…
Getting To Scale – One Way Or Another
By Monica Oss, Chief Executive Officer, OPEN MINDS How big is big enough for a sustainable specialty provider organization? The answer, which is a moving target, is ‘it depends”. The news of Amazon’s acquisition of One Medical has dominated the market news the past couple weeks (see Amazon To Acquire Primary Care Provider One…
Four Things I Learned About Private Equity
By Monica Oss, Chief Executive Officer, OPEN MINDS I walked away from our 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit with new insights on the role of private equity (PE) in the field. And for that, I’m grateful to our three keynote panelists—Eric Keen, General Partner for Council Capital, Matthew Pettit, Founding Partner…
Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…
Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance
Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
By Monica E. Oss We’ve covered the “triple whammy” of the pandemic on next normal health care—shifting competition based on changing consumer expectations, payer expectations, and price points (see Post-Pandemic, Strategy Needs Technology). I got a better sense of the market factors driving these changes—and the new competencies required for success—in a recent article, How Digital Is Changing The Pharma & Healthcare Industry, by Nikki…
Continue Reading Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…
Keeping Clients & Staff Engaged During The Pandemic
This presentation was delivered on August 24, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. A recent survey by the National Council for Behavioral Health and Qualifacts found that organizations with legacy EHRs and little to no telehealth are having a more difficult time providing treatment during the COVID-19 pandemic. Get an overview of…
Continue Reading Keeping Clients & Staff Engaged During The Pandemic
Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…
Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing…
Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Is It Time For New Technology? Leveraging The Data You Already Have To Determine If A Change Is Worth The Pain
Implementing a new EHR or other healthcare technology can be expensive and disruptive. How do you decide if the gains are worth the pains? On January 18, 2023, our panelists from Qualifacts, Tammy Selleck, MBA, Senior Manager, RCMS; Suzanne Malmkar, Director of Product Management of Partnerships; and Christy Winter, Product Director, discussed how your data…
Leveraging Your EHR To Accommodate The “No Surprises Act”
While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the…
Continue Reading Leveraging Your EHR To Accommodate The “No Surprises Act”
Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience
As provider organizations evaluate and adopt complex care and reimbursement models, there are five consistent stages of experience. Whether taking on Value-Based Care contracts, becoming or working with a CCBHC program provider, the path to success travels a similar progression. On August 24, 2022, Qualifacts’ CCBHC Program Manager Mary Givens shared insights and best practices…
6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
On May 25, 2022, Qualifacts’ CCBHC Program Manager Mary Givens and John Heim, Technology Specialist, EHR Systems for Berks Counseling Center discussed a 6-step process for improving performance on behavioral health led CCBHC outcomes. They provided insight into the greatest challenges of high performance on the CCBHC behavioral health led measures along with the successes…
Continue Reading 6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study
Taking SDOH Solutions To Scale
Social service programs will soon play a new role in the health care system. Earlier this year, CMS changed the rules for Medicaid health plans, allowing them to spend health care premiums on social service programs (see State Medicaid Managed Care Plans Can Spend Up To 5% Of Premiums On Social Determinants Of Health). CMS…
Top 6 Best Practices For Staying Human While Keeping Your Distance
One of the major developments of the COVID-19 pandemic has been the phenomenal growth of telehealth use, especially in behavioral health care. Telehealth became ubiquitous during the pandemic, and it is predicted that a large percentage of health care will continue via telehealth even after the public health emergency eases. A recent survey by Qualifacts and…
Continue Reading Top 6 Best Practices For Staying Human While Keeping Your Distance
Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
By Monica E. Oss We’ve covered the “triple whammy” of the pandemic on next normal health care—shifting competition based on changing consumer expectations, payer expectations, and price points (see Post-Pandemic, Strategy Needs Technology). I got a better sense of the market factors driving these changes—and the new competencies required for success—in a recent article, How Digital Is Changing The Pharma & Healthcare Industry, by Nikki…
Continue Reading Four ‘Must Have’ Competencies For Post-Pandemic Competitive Advantage
Going Hybrid? Charge Your EVV
By Monica E. Oss If your organization is one of many that is thinking about moving to a hybrid service delivery model—virtual, in-clinic and in-home—your team will need to learn more about electronic visit verification (EVV). EVV was mandated for all home-based services by the 21st Century Cures Act, passed in 2016. The act required all…
Preparing For The Unknown: The Six EHR Functionalities Essential For Surviving During & After A Pandemic
White Paper Available Free Of Charge, Courtesy Of Qualifacts + Credible& The Value Based Care For Behavioral Health Online Community This last year has dramatically changed the world and with it, the health and human services industry. Large portions of staff are now working from home. Consumers are increasingly anxious and depressed from the…
Keeping Clients & Staff Engaged During The Pandemic
This presentation was delivered on August 24, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. A recent survey by the National Council for Behavioral Health and Qualifacts found that organizations with legacy EHRs and little to no telehealth are having a more difficult time providing treatment during the COVID-19 pandemic. Get an overview of…
Continue Reading Keeping Clients & Staff Engaged During The Pandemic
