Improve Performance & Outcomes Today To Prepare For The Future Value-Based Reimbursement Landscape: A Look At Credible EHR’s Business Intelligence & Analytics

This presentation took place August 25, 2021 during The 2021 OPEN MINDS Management Best Practices Institute. Value-based reimbursement models and county-defined outcome measures will require a fully-configurable reporting tool providing dashboards and reports to ensure provider organizations are successful in our changing behavioral health and human services landscape.

In this presentation, attendees learned how Credible’s robust reporting capabilities are enabling behavioral health and human services management teams across the country to analyze staff productivity, performance drivers, and trending data today to prepare them for tomorrow’s value-based reimbursement requirements. Angelica Eddleman, Qualifacts, Vice President of Sales, and Jesse Weidner, Qualifacts, Solutions Consultant Manager demonstrated:

  • Credible EHR’s multiple reporting options for providing fully-configurable reporting tools to create custom reports and dashboards, as well as graphical reporting functionality for distribution
  • How organizations can leverage their own data for a 360 view of their organization’s performance and outcomes to report, analyze, and present visually compelling and detailed graphical information to decision makers
  • Real-life case scenarios of a value-based reimbursement model which can be applied to your organization
  • How Credible EHR will help agencies retain full access to their data and utilize it to make informed decisions to create real change and impact in their organizations for a successful tomorrow

 

Improve Performance & Outcomes Today To Prepare For The Future Value-Based Reimbursement Landscape: A Look At Credible EHR’s Business Intelligence & Analytics—Sponsored By Qualifacts

This presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. Qualifacts Solutions Consultant Manager Jesse Weidner discussed Credible’s robust reporting capabilities are enabling behavioral health and human services management teams across the country to analyze staff productivity, performance drivers, and trending data today to prepare them for tomorrow’s value-based reimbursement requirements.

 

 

Leveraging Your EHR To Accommodate The “No Surprises Act”

While many state Medicaid programs have had balance billing regulations in place for ten or more years, the “No Surprises Act” has many nuances that impact behavioral health agencies, particularly in the area of compliance. During the webinar on October 11, 2022, Tammy Selleck, Senior Manager of Revenue Cycle Management Services for Qualifacts reviewed the “No Surprises Act” and its impact on our market with an emphasis on factors appearing within the first year of implementation, lessons learned from past implementations, and subtle implications behavioral health providers must consider in regards to compliance.

Tammy discussed the act and its compliance requirements, including:

  • The lessons learned from the initial period of implementation
  • The nuances behavioral health agencies must to be aware of to maintain compliance
  • The tools your EHR should have to help you comply with the “No Surprises Act”

 


 

Presentation Slides

Navigating Complex Care Models – 5 Stages of Complex Care and Reimbursement Model Experience

As provider organizations evaluate and adopt complex care and reimbursement models, there are five consistent stages of experience. Whether taking on Value-Based Care contracts, becoming or working with a CCBHC program provider, the path to success travels a similar progression.

On August 24, 2022, Qualifacts’ CCBHC Program Manager Mary Givens shared insights and best practices from organizations around the country in different stages of their complex care experience. She also discussed how to evaluate progress across the stages and how to build a cycle of continuous quality improvement.

Presentation Slides

6 Steps To Improving CCBHC Outcomes The Berks Counseling Center Case Study

On May 25, 2022, Qualifacts’ CCBHC Program Manager Mary Givens and John Heim, Technology Specialist, EHR Systems for Berks Counseling Center discussed a 6-step process for improving performance on behavioral health led CCBHC outcomes. They provided insight into the greatest challenges of high performance on the CCBHC behavioral health led measures along with the successes and lessons learned from a mature CCBHC.

Presentation Slides

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

This presentation took place on August 23, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this session, Sharon Hicks, Senior Associate and Kim Bond, Executive Vice President at OPEN MINDS, discussed what needs to be addressed to ensure your organization is on the path to maximizing your tech investment, including:

  • How to evaluate new technologies for your organization
  • Engaging staff in a best practice technology evaluation process
  • Determining anticipated financial and non-financial return-on-investments for the selected technology
  • Go or No-Go: Moving beyond pilot to full implementation
  • Ensuring implementation success

Technology Strategy For Sustainability—EHRs Are Just The Start

This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic.

This session covered:

  • The context for selecting technology in an ever changing and shifting field
  • Critical organizational competencies your organization must have for efficiency and sustainability
  • A framework for data-driven strategy and technology assessment
  • This closing keynote presentation took place October 27, 2021 during The 2021 OPEN MINDS Technology & Analytics Institute. OPEN MINDS Chief Executive Officer Monica E. Oss gave an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic.

    This session covered:

    • The context for selecting technology in an ever changing and shifting field
    • Critical organizational competencies your organization must have for efficiency and sustainability
    • A framework for data-driven strategy and technology assessment

Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement: Top EHR Trends From The 2021 OPEN MINDS National Behavioral Health EHR Survey

Originally presented on October 19, 2021.

We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual OPEN MINDS National Behavioral Health EHR Survey and found that 53% of provider organizations report their EHR does not have all the functionalities they need. Only 19% report their clinical, scheduling, billing, and reporting and analytics functionalities as meeting their needs. These Core 4 functionalities are crucial to service delivery and organizational sustainability.

In this webinar, OPEN MINDS Senior Associate, Joe Naughton-Travers, shared the results of the 2021 OPEN MINDS National Behavioral Health EHR Survey and discussed what organizations can do to plan for the next advances in health care technology and service delivery. Mr. Travers also discussed the growing concern among providers and what functionalities to be looking at for future service delivery and timely reimbursements.

Download Presentation (PDF)

Maximize Your Organizational Effectiveness With Analytics & Reporting: Unique Case Studies As Told By Monarch & Options Counseling & Family Services

Originally presented on 9/28/2021

Improving value, competitive advantage, and sustainability are top of mind for executives of most behavioral health and human services provider organizations. None of these improvements are possible without consistent, high-quality reporting and analytics. Implementing analytics and reporting is much easier than you may believe.

During this webinar, Scott Budzien, Data Scientist at Monarch; Adam Falk, Chief Information Officer at Options Counseling and Family Services; and Christy Winter, Senior Product Manager, Analytics, at Qualifacts + Credible dove into the world of reporting and analytics, and how they can benefit an organization. Our panelists discussed the difference between reporting and analytics and the value each provides to your organization. They also discussed several key strategies for successfully implementing reporting and analytics in your culture. Monarch and Options Counseling & Family Services also shared their journeys into the world of reporting and analytics and how they implemented processes and tools to become more data driven.

Download Presentation Here