Category: Presentation/Video

The Tech & Human Infrastructure For Hybrid Care: Coordinating Virtual, In-Clinic & In-Home Services

This presentation took place at The 2023 OPEN MINDS Strategy & Innovation Institute. Dr. Doug Wright, Chief Operations Officer, Southeast Kansas Mental Health Center, Shawna Wright, Ph.D., LP, Director KU Center For Telemedicine & Telehealth, University of Kansas Center For Telemedicine & Telehealth, and Sharon Hicks, Senior Associate for OPEN MINDS explored:

  • Building hybrid service delivery systems, policies, and procedures
  • Training and development of staff members to be hybrid proficient
  • Using technology to optimize hybrid delivery systems

Building A Digital Transformation Roadmap – Aligning Technology, Team, & Processes For Superior Consumer Experience & Engagement: The 2023 OPEN MINDS Seminar – Sponsored By Qualifacts

This presentation, sponsored by Qualifacts, took place at The 2023 OPEN MINDS Executive Leadership Retreat. Paul Duck, Chief Strategy Officer, and Carol Clayton, Ph.D., Senior Associate for OPEN MINDS, discussed a road map for digital-first evolution and what it means to be a digital-first organization, the eight dimensions of a digital-first framework for quality and performance, and critical organizational competencies needed for leading-edge technology transformation. The session includes Nicholas Chepesiuk, Vice President, Virtual Care & Innovation, Qualifacts spoke on how to optimize your virtual care model including interoperability with existing systems, decreasing workload with automation, and increasing patient engagement.

Countdown To Launching Your CCBHC

During this webinar, Qualifacts shares their proprietary approach to launching a Certified Community Behavioral Health Clinic (CCBHC). In this presentation, Qualifacts’ resident CCBHC expert and program manager, Mary Givens, MRA, and OPEN MINDS‘ Senior Associate, Deanne Cornette, MHA, GPC, walk through the five stages of the CCBHC Experience. In looking at each stage, they share some of the tasks and deliverables each CCBHC must complete to launch, and how the right technology partner can help you be successful.

With Qualifacts supporting 33% of the CCBHCs across the country, they are a great knowledge source. Whether you’ve applied for funding, have received funding, or are curious about the process, viewers of this webinar will walk away with actionable information.

A special congratulations to all those who received CCBHC funding this year!

Some of the objectives covered in this webinar are:

  • Understanding what it takes to launch the CCBHC Treatment Model
  • Tools to assist in launching your CCBHC
  • Selecting the right EHR technology partner for your CCBHC

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Whole Person Care – Challenges & Opportunities For Behavioral Health Provider Organizations In Integrated Systems Of Care

Whole person care has become a larger focus in behavioral health. This focus creates challenges and opportunities for the provider organizations serving this population.  There is evidence that integrated care and whole person care, especially those care models which include social determinants of health, improves patient experience, clinical outcomes, and can lead to reduction in cost of total medical expense. Therefore, provider organizations that embrace this approach, along with alternative payment models, have the potential to improve their own financial position/performance. Learn more about how integrated care models can service vulnerable populations in this presentation by Monica Oss, Chief Executive Officer of OPEN MINDS.

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Solving Behavioral Health Service Delivery Challenges: Why You Need To Be Thinking About AI…

Executive teams of behavioral health organizations are balancing several issues at the same time – improving access to care, productivity management, ensuring consumer safety, reducing administrative costs, and more. The solutions to these issues are increasingly being addressed by artificial intelligence-infused technology. Artificial intelligence (AI) in the health care field is more than chatbots doing virtual therapy. AI is now being used to speed clinical documentation, to assist in treatment planning, and to monitor consumer health.

In this webinar, the speakers cover how AI and other advanced technologies give behavioral health organizations a competitive advantage – improving performance on many levels. And, they take a deep dive into using AI for medication management. Learn how your team can leverage the power of AI, and look at what else is on the horizon as AI technology continues to advance.

Chief Medical Officer at DrFirst, Dr. Colin Banas, and Qualifacts subject matter experts, Kevin Schmidt, Vice President, Technology and Mary Givens, CCBHC Program Manager explore:

1. The current uses of AI in health and human service delivery system management

2. Using AI for medication management and health care documentation – how the right system design can improve quality and efficiency

3. The power of AI for synthesizing clinical data – assisting clinicians in better decision making

4. New AI tools in the health and human service pipeline

Presentation Slides

Is It Time For New Technology? Leveraging The Data You Already Have To Determine If A Change Is Worth The Pain

Implementing a new EHR or other healthcare technology can be expensive and disruptive. How do you decide if the gains are worth the pains?
On January 18, 2023, our panelists from Qualifacts, Tammy Selleck, MBA, Senior Manager, RCMS; Suzanne Malmkar, Director of Product Management of Partnerships; and Christy Winter, Product Director, discussed how your data can help you make an informed decision before making a switch.

In this session, the speakers answered questions such as:

  • Should you consider integrating multiple technologies or look for an all-in-one solution?
  • How do you determine if the investment is going to drive enough revenue to pay for itself?
  • What are the analytics that matter and are you able to currently measure them?
  • Are your technology vendors thinking about and planning for the future?


Presentation Slides

Making Mergers & Acquisitions Work — Perspectives From Executives Post-Mergers

This presentation took place during The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit. From mergers driven by the desire to integrate with primary care, to acquisition of a “competitor” —each of these case study presentations will review the ups and downs of the process and offer strategic advice to organizations exploring the same path. During this session, attendees heard case study presentations from provider organizations who have participated in a merger or acquisition recently, and how they’ve made it work. Other objectives included:

  • Discuss how to overcome the challenges of making mergers and acquisitions
  • Review the challenges of managing a bigger and more diverse organization after the merger
  • Hear case study presentations from executives who have made their mergers and acquisitions work

Speakers:

  • Nicholas Riehl, General Counsel & Development Officer, ncgCARE
  • Joe Dan Beavers, President & Chief Executive Officer, LifeSkills
  • Eric Embry, Chief Operating Officer, LifeSkills

 

We’re Merged, Now Change: Best Practices In Making Newly-Merged Organizations Work

This presentation took place at The 2022 OPEN MINDS Management Best Practices Institute. Mergers and acquisitions are a fact of life in the health and human service field. But once the deal is done, how do managers make newly merged organizations function efficiently and effectively? There are best practice models for navigating the change required in newly-combined organizations. This session focused on:

  • The challenges of making newly-combined organizations effective
  • Structural and communication practices to for merged organizations
  • Best practice change management models for merged organizations

Speakers:

  • Angela Weis, Senior Vice President of Mission Support, Mosaic
  • Gene Rodgers, MSW, Executive Vice President of Strategy & Corporate Development, Community Based Care (CBC)
  • Brad Schroeder, Vice President of Human Resources, Trivium Life Services
  • Joseph M. Costa, MSW, Senior Associate, OPEN MINDS
  • Paul M. Duck, Senior Associate, OPEN MINDS


 

Leading A Technology Transformation—Tech & Analytics To Improve The Consumer & Clinical Professional Experience

This presentation took place at The 2021 OPEN MINDS Executive Leadership Retreat on September 21, 2021. In her Keynote, Angela L. Perri, Chief Medicare Officer at UPMC Health Plan, addressed the roles of technology & analytics across the continuum of care. Analytics should be multi-dimensional, but most importantly drive positive outcomes and quality goals for the people receiving care. Ms. Perri discussed how UPMC Health Plan has factored all of that into what they do and design, recognizing the importance of simplicity in the workflow. This allows for both personalization for individuals and families along with population management to inform best practices, value-based programs, and aligned payer-provider partnerships.